Mackman|ES

WELCOME

SPA & WELLNESS CONSULTING

Helping people successfully create, refine and add value to Wellness and Spa businesses.

Spa and Wellness assets extend massively beyond promotional marketability and stand-alone amenities. They represent important pillars of health and well-being that heighten guest experiences and advance the business of tomorrow.

My work identifies important future market turns, emerging demand generators, and new program structures. I create unparalleled, strategic and financial models for superior wellness outcomes with premium integrations. Personal health is a cornerstone in today’s changing world, and the landscape of well-being is increasingly more diverse and essential.

Bringing 25 years of industry experience to my work, I have been consulting since 2001. Recognized for my dedication, leadership, and successful track record. I have been predicting leading shifts in the spa and wellness market since 2004, identifying the rise of organics, evolving social nuances and the important intersections between mind, body and consciousness with science, technology and spirituality.

Thank you for stopping by. I look forward to the opportunity to work with you.

NAVIGATE AND PLAN

P R O T E C T Y O U R I N V E S T M E N T S

A N D G R O W T H

T H R O U G H C O V I D – 1 9

WELLNESS DEMAND AMID GLOBAL TURMOIL

Rising Regional & Recreational Tourism

National Park tourism has been on the rise for the last several years. As we face ongoing challenges and travel restrictions related to COVID-19, many people are choosing road trips over airports.

This explains the mild upturn in tourism we are seeing in select markets over the summer. As people yearn to get outside and experience a variety of activities, recreation and time in nature, this is a trend we can expect to be long-lasting well into the future.

I reviewed the challenges and benefits of this growth last year in my article Overtourism and Third Tier Market Growth

CHECK IT OUT

Hotels Resorts & Mixed-Use

Wellness Hospitality

Market Research and Feasibility Studies

Comprehensive and in-depth market research and financial feasibility studies

Performance Analysis and Valuation

Program analysis and valuation narratives, in partnership with HVS appraisal services

Consulting, Wellness Strategy and Development

Scalable development, floor planning, FF&E selection, procurement and pre-opening

Operational Audits and Financial Inspections

Financial performance review, program inspections and global benchmark compliance

Proficiency and Resources

Creative Solutions

Original concepts that engage and inspire customers with imaginative framework that empowers everyone

Strategic Foresight

Describe future demand propositions to help you stay ahead of the curve with a long-view advantage

Global Network

International and regional partnerships, resources and premium spa and wellness vendors and suppliers

Best Practices

Deploy operations with confidence and financial efficiency, stellar customer care and global best practices

Justin Lichter

Vice President / IRG Realty Advisors

“Mia has been an absolute pleasure to work with. Her knowledge and experience in the spa and wellness industry is unrivaled. Coupled with her energy and enthusiasm, it’s an amazing combination that’s unmatched.”

Marc Coluccio

Chief Operating Officer / SolTerra

“We thoroughly enjoyed working with Mia. She is very responsive and has wonderful energy. Mia was able to provide valuable feedback and direction on the programming of our facility. She completed the feasibility study we needed in a very timely manner. Mia is a great resource for anyone looking to create a leading edge, spa or wellness facility! We highly recommend working with her.”