Mackman|ES

WELCOME

WELLNESS-HOSPITALITY CONSULTING

Helping people successfully create, refine and add value to Wellness, and Spa businesses.

Wellness and Spa assets extend massively beyond promotional marketability and stand-alone amenities. They represent important property pillars of health and well-being that heighten guest experiences and advance the business of tomorrow.

My work identifies present and future-market turns, emergent demand generators, and new program structures. I examine and create unparalleled strategic models for superior wellness outcomes and experiential integrations.

Bringing 25 years of industry experience to my work, I have been consulting since 2001. Recognized for my dedication, leadership, and proven track record, I have predicted some of the leading shifts in the spa and wellness market since 2004.

Thank you for your stopping by. I look forward to the opportunity to work with you.

NAVIGATE AND PLAN

P R O T E C T Y O U R I N V E S T M E N T S

A N D G R O W T H

Hotels Resorts & Mixed-Use

Wellness Hospitality

Market Studies and Feasibility Studies

Comprehensive and in-depth marketing and feasibility studies.

Performance Analysis and Valuation

Expert analysis and valuation expertise in partnership with HVS

Consulting, Strategic Planning and Development

Development, procurement, and program engagement

Operational and Financial Inspections

Review performance, set important goals and protect investments

Proficiency and Resources

Creative Solutions

Original concepts that engage and inspire customers with imaginative framework that empowers employees

Future Foresight

Understand future value propositions and change to stay ahead of the curve with competitive advantages

Global Network

International and regional partnerships, resources and premium spa and wellness vendors and suppliers

Best Practices

Deploy operations with confidence and financial efficiency, stellar customer care and best practices

Justin Lichter

Vice President / IRG Realty Advisors

“Mia has been an absolute pleasure to work with. Her knowledge and experience in the spa and wellness industry is unrivaled. Coupled with her energy and enthusiasm, it’s an amazing combination that’s unmatched.”